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Monday, July 24, 2006

Evesham Promise to Deliver

Just had a phone call from a customer care team leader at Evesham.

He's apparently been asked to contact me to see if he can sort out my replacement Evesham Laptop. It appears that my laptop is ready but hasn't been sent because they don't know where my old Evesham Laptop is and have I got it? Absolutely priceless!

The whole point of my daily phone calls is that they have had my laptop for weeks. Or, more to the point, they sent it a few minutes down the road from my house weeks ago.

So, was the woman who told me that I was getting a replacement because of the unacceptable delay telling the truth or just telling me porkies because they'd lost my laptop? I'll ask when I send in my compensation claim.

Anyway, this team leader person has promised to get me a laptop delivered to my work address tomorrow. Will it happen? Answers on a postcard (or in the comments).