30 Oct
The Orange rip-off saga continues unabated. I eventually got Orange to disconnect my phone after a prolonged battle with customer services eventually got me talking to their network support people. But I haven’t escaped Orange yet. When I left Orange I changed to Three and it all went well for a couple of months until [...]
Posted in Technology by: wonkotsane
5 Comments
22 Oct
It’s been over 2 weeks since I last posted, I’ve been neglecting the blog a bit recently. So what’s been happening in the last couple of weeks? Well, I went to the UKIP leadership hustings in Birmingham last week. I’m backing Nigel Farage for leader of course, he’s the best candidate by far. The second [...]
Posted in General by: wonkotsane
1 Comment
25 Sep
A couple of months ago I achieved a small personal victory against Orange who finally admitted that their network is struggling and terminated my contract early. They’ve since agreed to pay me a quite reasonable amount of compensation for unreasonably keeping me in contract when they knew they couldn’t provide me with the service I [...]
Posted in Customer Services, Technology by: wonkotsane
3 Comments
26 Jul
For the last few months the service I’ve been getting on my Orange mobile phone has been getting progressively worse. A few months ago I couldn’t make phone calls at all for about half a day and nor could I receive any. #1 son’s phone was the same, so was Mrs Sane’s and so was [...]
Posted in Customer Services, Technology by: wonkotsane
5 Comments
20 Nov
I was on the phone to Orange customer services today to see if there was a cheaper way of getting my son a small amount of internet access. I was disappointed to find that not only was £5pm the cheapest option for data, but new customers would only receive 250mb for their £5pm, rather than [...]
Posted in Customer Services, Technology by: wonkotsane
1 Comment
17 Oct
Orange has this clever feature when you ring customer services where you enter your password on your phone keypad – 2 for abc, 3 for def, etc. It’s a great idea, assuming you don’t have one of these: You’ll note that, unlike regular mobile phones, the number keys don’t have a set of letters on [...]
Posted in Customer Services, Technology by: wonkotsane
1 Comment