The Eveshambles saga continues …

! This post hasn't been updated in over a year and I've changed my opinions on many things over the years. Deleting things I wrote years ago would be like ripping pages out of a diary so I'm not going to do it despite the fact that some stuff I've written in the past will probably be used against me during elections by UKIP hating fascists. You should read this bearing in mind that what I thought in the past might not be what I think now.

Remember how the keyboard on my Evesham laptop broke a few weeks ago?  Not long after, my colleague’s Evesham laptop developed the same fault.  Geemore, the company that Evesham’s sole remaining director set up to take over the Evesham business (but not the debts), collected the laptop 10 days ago with the standard quoted repair time of 5-10 working days.

Today he phoned for an update to be told that it hadn’t even been sent for repair.  Why?  Because they’ve only just signed an agreement with the repair company (presumably Micronano again) and even though the agreement has been signed, they still haven’t paid them.  Rather helpfully, they don’t have a clue when they might be able to send laptops off for repair or how long it will be until they get them back again.

So much for Geemore honouring Evesham warranties.

2 comments

  1. Andrew (3 comments) says:

    Evesham no longer honour old warranties – see my Q&A with their support:

    In answer to you question “are the PC and laptop that I bought from Evesham (before August 2007) still covered by the warranties I paid for?”

    No unfortunately they are not.

  2. wonkotsane (1115 comments) says:

    Well that wasn’t a great surprise, the whole administration/takeover was a scam. Same company, same people, same products, different name. I phoned our HR department to tell them and they said they knew and that they’d signed an agreement with another company for the warranties.

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