The Eveshambles saga continues …

! This post hasn't been updated in over a year. A lot can change in a year including my opinion and the amount of naughty words I use. There's a good chance that there's something in what's written below that someone will find objectionable. That's fine, if I tried to please everybody all of the time then I'd be a Lib Dem (remember them?) and I'm certainly not one of those. The point is, I'm not the kind of person to try and alter history in case I said something in the past that someone can use against me in the future but just remember that the person I was then isn't the person I am now nor the person I'll be in a year's time.

Remember how the keyboard on my Evesham laptop broke a few weeks ago?  Not long after, my colleague’s Evesham laptop developed the same fault.  Geemore, the company that Evesham’s sole remaining director set up to take over the Evesham business (but not the debts), collected the laptop 10 days ago with the standard quoted repair time of 5-10 working days.

Today he phoned for an update to be told that it hadn’t even been sent for repair.  Why?  Because they’ve only just signed an agreement with the repair company (presumably Micronano again) and even though the agreement has been signed, they still haven’t paid them.  Rather helpfully, they don’t have a clue when they might be able to send laptops off for repair or how long it will be until they get them back again.

So much for Geemore honouring Evesham warranties.

2 comments

  1. Andrew (3 comments) says:

    Evesham no longer honour old warranties – see my Q&A with their support:

    In answer to you question “are the PC and laptop that I bought from Evesham (before August 2007) still covered by the warranties I paid for?”

    No unfortunately they are not.

  2. wonkotsane (1133 comments) says:

    Well that wasn’t a great surprise, the whole administration/takeover was a scam. Same company, same people, same products, different name. I phoned our HR department to tell them and they said they knew and that they’d signed an agreement with another company for the warranties.

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